At MyMedic Lifecare Limited (“MyMedicare,” “we,” “us,” or “our”), your trust is our most precious heartbeat. This Privacy Policy explains how we collect, use, share, and protect the personal and health information you entrust to us when you use our App or Website (together, the “Service”).

1. Information We Collect

a. Personal Identification Data

• Full name, date of birth, gender
• Postal address, email address, phone number

b. Health & Wellness Data

• Medical conditions (e.g. hypertension, diabetes)r
• Vitals and laboratory results
• Medication schedules and adherence records

c. Device & Usage Data

• Device ID, operating system, app version
• Log files, crash reports, analytics (to improve our Service)

2. How We Use Your Information

We process your information for the following purposes:

• Service Delivery and Improvement. To provide, maintain, and enhance the Service.
• Communications. To send notifications, reminders, and administrative messages.
• Personalization. To tailor content and features to your preferences.
• Compliance. To satisfy legal, regulatory, and audit requirements under Nigerian law.

3. Disclosure of Information

We disclose your information only as necessary and under strict conditions:

• Service Providers. Third-party vendors who process data on our behalf under confidentiality agreements.
• Healthcare Providers. TWith your explicit consent, to coordinate medical care.
• Legal Requirements. When required by law or to protect vital interests.

4. Data Retention

We retain personal and health information only as long as necessary to provide the Service and meet legal obligations. After such period, we securely delete or anonymize your data.

5. Data Security

We implement administrative, physical, and technical safeguards, including:

• Encryption of data in transit and at rest
• Access controls and authentication measures
• Regular security assessments and staff training

6. Your Rights

You may exercise the following rights, subject to applicable law:

• Access. Request a copy of your personal data.
• Correction. Rectify inaccurate or incomplete data.
• Deletion. Request erasure of personal data, except as required for legal compliance.
• Consent Withdrawal. Revoke consent for processing at any time.

7. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of material revisions via the Service. Continued use of the Service constitutes acceptance of the revised policy.

8. Contact Information

For questions or complaints regarding this Privacy Policy, please contact: Email: mymedicare.ng@gmail.com